Multilingual support onevery channel your customer uses.
Messages from Instagram, WhatsApp, the website, email. ARIA answers in the customer’s language, sees the order in real time and proposes the fix, without switching between apps.
Four ways ARIA takes the weight off your day.
Order status in real time
Connected directly to Shopify, WooCommerce or Magento. Tracking, ETA, the reasons for a delay.
Returns & refunds
The whole procedure in chat, the return label generated automatically, tracked through to the refund.
Product recommendations
Based on the history and the preferences the customer stated. Calm upselling, not pushy.
Multilingual
11 languages supported natively. A Romanian writes in Romanian, an Italian in Italian, an English speaker in English.
This is how she works with your customer.
Where is my order? Bought 3 days ago.
ARIAHi Maria. Your order #1842 is in transit, expected Wednesday. Tracking link sent to your email.
Your customers are writing to you right now.
Let one of them be the test. Talk to us, give us a week, and see what changes.